Successfully Mobilizing Your Remote Workforce

If you’re hiring employees for your business, consider the benefits that come with utilizing a fully remote workforce. While this might not be a feasible option for businesses that have a storefront or require in-person staffers, it can be an effective, money-saving approach for tech or other e-based operations. It’s also a highly efficient approach to handling back-office functions. A service provider like Suitless can also be a great resource. We can get your business up, running, and profitable in short order.

Defining Roles

According to the University of Pittsburgh, while it’s important to create detailed job descriptions for all employees, it’s even more of a necessity for remote workers. You’ll want to fully define and describe all functional elements of the job. Having a detailed job description will also help when advertising openings and screening and interviewing candidates. Your job description should also highlight the work environment and establish expectations around processes, how work is assigned and projects managed. Include also how much autonomy versus collaborative work employees can expect in the position.

Finding Prospects for Remote Work

You can advertise a remote job just as you would any other position: via online job boards, social media, and industry associations. Once you find candidates who meet your criteria and start the interview process, ask job-seekers about their experience in a remote workforce environment. Learn more about their familiarity, as well as their expectations, for remote work. This might include information related to whether they’ll provide their own equipment or be considered full-time or contracted employees. This needs to be considered carefully because of penalties for misclassifications. And make sure you’re hiring someone for the right reasons.

Form a Limited Liability Company, or Incorporate

If you haven’t already done so, now is a good time to establish your business as a an entity. Either a limited liability company or a C- or S-Corp. These structures can protect you from some forms of liability, have numerous tax advantages, and an LLC has the benefit of less paperwork. You can avoid hefty attorney fees by doing it yourself or using a formation service. Regulations vary from one state to another, so learn more before moving forward. Your secretary of state’s office can provide information specific to your business or industry. Compare and weigh the benefits of an LLC versus a C- or S-Corp to find your best structure. Compare ZenBusiness vs Incfile to find your best bet on services to help form your entity.

Check Backgrounds

It’s becoming commonplace to conduct background checks on prospective employees, especially those who will handle sensitive, proprietary, or financial information. Utilizing a company to do this on your behalf is a helpful approach. Ensure you’re compliant with The Fair Credit Reporting Act in this stage of the hiring process. Your state likely has specific regulations related to your rights and obligations, and you may need to disclose that a background check will be a pre-requisite of hiring. Don’t forget about reference checks — it helps to understand how well a prospect performs as a team member so you can ensure you’re getting a good fit. Ask references about the candidate’s prior responsibilities, professionalism, and problem-solving skills.

Successful Remote Work Onboarding

Once you’ve hired your team, it’s important to formally onboard and orient them to your company, your clients, and to one another. Suitless offers an onboarding process to our clients which increases employee satisfaction and retention. Consider an employee handbook that outlines key elements of operations and provides answers to FAQs about common questions, like benefits, time off, and operational procedures. Suitless has a suite of solutions that can help.

Remote workforce teammates should also meet one another virtually, particularly those who will be working on team projects. Also, convey the ways in which you, or a surrogate, are available to troubleshoot. It’s critical that remote staff knows how to go about getting tech support to ensure they’re always fully operational. 

Building Your Business

Once your remote staff is fully in place, Zapier says it’s important to develop a regular system of communication, including full staff and team check-ins, and regular 1:1 meetings with direct reports. Relay whatever communication and reporting structure you have in place to ensure everyone knows their roles and expectations. Regular evaluations and performance reports can help you manage your staffers and get the best performance from them. Also, keep in mind the need for offering professional development opportunities. Staffers are much more likely to stick with a company that gives them room for growth and advancement. Remote work teams are growing in popularity. To ensure smooth sailing and successful operations, effective communication is crucial, as is regular connectivity. Sometimes remote staffers can feel isolated and out of the loop, so continually interacting with your team is an essential element of long-term success.

If you need additional support in the form of office, finance, or human resource functions, visit Suitless or reach out for additional information.

Special shout-out to our guest blogger, Tina Martin, from Ideaspired.com, tina@ideaspired.com

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